Samsung has officially launched its very own voice-controlled artificially intelligent assistant Bixby, the long-awaited answer to Siri and Alexa, and the service is already making a splash… just not one Samsung probably imagined.
Gizmodo reports Samsung is apologizing and working on changes to the way it describes the voice-assistant after users found the characterizations sexist.
Users of Bixby, which began rolling out today, noticed something a bit different about Samsung’s voice-assistant: It could be configured to be male or female.
While this might be a welcome change for some users, the way Samsung describes the two versions of the assistant decidedly wasn’t.
Under the Bixby “language and speaking style” menu, Samsung notes in hashtags that the female version of Bixby is “chipper” and “cheerful” while the male version is “assertive” and “confident.” Both versions are described as “clear.”
Samsung tells Gizmodo that it is working to remove the hashtag descriptions, noting that it is “constantly learning from customer feedback.”
by Ashlee Kieler via Consumerist
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